Business Overview
AIYA Warehouse B2B Solutions are purpose-built for brand owners, trading companies, and cross-border sellers expanding into Southeast Asia. Beyond core warehousing, we deeply integrate local customs clearance, regulatory compliance, bulk cargo transit, and last-mile supermarket delivery services. Through our proprietary system, we break down the inventory silos between B2B and B2C, enabling unified “single stock pool” management to help businesses efficiently reach Southeast Asia’s offline retail chains, wholesalers, and online distribution networks.
* Coverage: Malaysia, Singapore, Philippines (Thailand, Vietnam, Indonesia — coming soon)
* Core Strengths: High compliance, high accuracy, rapid turnaround, local resource integration.
Key Advantages
Deep Local Roots with Proven Fulfillment Reliability
Backed by a strategic equity investment from SENTINA, Malaysia’s leading B2B logistics provider, we share deep access to their fulfillment network covering 15,000 retail endpoints across Malaysia, ensuring stable and far-reaching bulk logistics delivery.
B2B & B2C Single Stock Pool — Shared Inventory for Cost Reduction
Real-time B2B and B2C inventory synchronization, supporting both bulk B2B replenishment and single-piece B2C dropshipping from the same warehouse — effectively reducing redundant stock allocation and lowering total logistics costs by over 20%.
End-to-End Compliance for Worry-Free Market Entry
With over 10 years of local customs clearance expertise, we provide multi-country product certification support including NPRA, BPOM, and SIRIM, ensuring full fiscal and tax compliance to eliminate regulatory concerns for your overseas expansion.
High-Standard Operations with Precision Delivery
99.9% inventory accuracy and 99.8% on-time shipping rate; dispatch in as fast as 12 hours, with a 99.9% same-day dispatch rate for all platform orders within 24 hours.
Officially Certified — Platform-Endorsed Credibility
TikTok Shop certified warehouse across four country sites, Shopee official A-level warehouse, and Lazada certified partner.
Key Industries
We provide customized, differentiated warehousing and distribution solutions tailored to the needs of different vertical industries:
3C Electronics & Small Appliances
High-standard anti-static and temperature-controlled warehousing, with serial number (SN) management and after-sales inspection, repair, and return-to-stock services.
Beauty & Personal Care
Direct access to mainstream pharmacy and beauty chains including Watsons and Guardian, with NPRA compliance support and local relabeling and repackaging services.
FMCG (Fast-Moving Consumer Goods)
Proven VMI (Vendor Managed Inventory) management and delivery experience with major retailers including Lotus’s, 7-Eleven, and AEON.
Fulfillment Process
Our standardized process ensures transparent and efficient movement of every shipment across Southeast Asia:
① First-Mile Logistics & Customs Clearance
Offering sea, land, and air first-mile solutions, completing compliant customs clearance and delivering to AIYA Warehouse’s overseas distribution center.
② Precision Inbound Verification
Appointment-based receiving with multi-dimensional blind verification and photographic documentation to ensure inbound asset accuracy.
③ High-Standard Warehouse Management
Batch and expiry-based (FEFO) inventory management, supporting multiple storage modes including temperature-controlled, racking, and pallet storage.
④ Value-Added Services (VAS)
Secondary packaging, promotional bundling, and multi-language label application tailored to local market requirements.
⑤ Order Processing & Distribution
Through our OMS intelligent distribution system, orders are automatically matched to optimal routes for B2B full-case or piece-pick fulfillment.
⑥ Last-Mile Trunk Delivery
Our own fleet delivers directly to local supermarkets, distributor warehouses, or retail stores, with POD (Proof of Delivery) upload and rapid exception response support.
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