Malaysia Overseas Warehouse

AIYA Warehouse Malaysia is the most comprehensive service node within the AIYA warehouse network and the most established B2B benchmark facility in Southeast Asia. In 2025, SENTINA — Southeast Asia’s leading B2B distributor — made a strategic equity investment in AIYA Warehouse, creating a shareholder-level capital partnership that deeply integrates AIYA’s global warehouse network with SENTINA’s local distribution network covering 15,000 retail endpoints across Malaysia. The Malaysia warehouse delivers dual capabilities in both B2C e-commerce express fulfillment and B2B omnichannel distribution, making it the optimal choice for Chinese brands seeking integrated online-to-offline growth in Malaysia.

AIYA Warehouse operates two core warehouse zones in Malaysia — Shah Alam and Port Klang — adjacent to Kuala Lumpur’s commercial center and Malaysia’s largest port, covering all major consumer markets nationwide.

AIYA Warehouse Malaysia is the core facility for Chinese brands entering Malaysia’s B2B offline channels. Through the strategic partnership with SENTINA, brands can instantly access a mature distribution network covering 15,000 retail endpoints across Malaysia — no need to build channels from scratch, enabling rapid offline product placement. The B2B service warehouse covers a total area of 85,000㎡, with an average monthly B2B order volume of 650,000 units, 3,200+ monthly delivery points, 15,000+ end-point recipients, B2B bulk dispatch turnaround within 24 hours, 99% inventory accuracy, and 99% on-time fulfillment rate. Accessible channels include:

● Modern Trade — Standard warehouse onboarding for major retailers including Lotus’s, AEON, and Jaya Grocer

● Chain Pharmacies — Personal care and pharmaceutical channels including Watsons, Guardian, and Caring

● Convenience Stores — High-frequency distribution to 7-Eleven, KK Mart, and FamilyMart

● Independent Pharmacies — Penetrating 3,000+ community independent pharmacy endpoints across Malaysia

● Food & Beverage — Chain restaurant and central kitchen food supply chains

● General Trade — Covering long-tail channels including traditional grocery stores and hardware shops

AIYA Warehouse Malaysia is a TikTok Shop, Shopee A-level, and Lazada officially certified warehouse, with deep integration into Malaysia’s mainstream e-commerce platforms. We support unified inventory management across both cross-border and local stores through a single stock pool. Our intelligent WMS system synchronizes inventory across multiple platforms in real time, with automated order routing and allocation to eliminate fragmented multi-platform inventory issues. The warehouse is equipped with high-bay racking, PDA-based smart barcode picking, visual packing workstations, end-to-end monitoring, and electric reach and counterbalance forklifts — ensuring precision control at every stage.

AIYA Warehouse Malaysia features a dedicated high-standard warehouse for home appliances and 3C electronics, providing physically isolated independent storage space equipped with temperature-controlled and anti-static facilities meeting Fortune 500-grade standards. The facility currently provides customized warehousing services for brands such as Samsung and Russell Taylors. Additionally, a brand-dedicated after-sales service center offers integrated services including professional inspection, functional fault repair, return relabeling, and refurbishment for resale — helping 3C and home appliance brands minimize return losses and achieve rapid restocking of sellable products.

Entering the Malaysian market involves multiple compliance and market access requirements. AIYA Warehouse provides end-to-end compliance support for the Malaysian market: NPRA registration (cosmetics and skincare NOT number registration with the National Pharmaceutical Regulatory Agency), SIRIM certification (mandatory certification for electronic and electrical products), SST registration and filing services, formal customs clearance and tax reporting, and establishment of local B2B tax invoicing processes. We help brands in categories such as beauty, home appliances, 3C electronics, and food complete their compliance setup, enabling smooth product placement through compliance-strict channels like Watsons and major supermarket chains.