Malaysia Overseas Warehouse

AIYA Warehouse Malaysia is a key strategic node within the AIYA Warehouse global network, offering comprehensive service capabilities and serving as a mature B2B fulfillment and distribution hub in Southeast Asia.In 2025, SENTINA, one of Southeast Asia’s leading B2B distributors, made a strategic equity investment in AIYA Warehouse, enabling deep integration between AIYA Warehouse’s global fulfillment network and SENTINA’s local distribution network spanning 15,000+ retail outlets across Malaysia.With dual capabilities in high-speed B2C eCommerce fulfillment and full-channel B2B distribution, AIYA Warehouse Malaysia helps brands accelerate omnichannel growth across both online and offline sales channels in the Malaysian market.

AIYA Warehouse operates two core warehouse zones in Malaysia — Shah Alam and Port Klang — adjacent to Kuala Lumpur’s commercial center and Malaysia’s largest port, covering all major consumer markets nationwide.

AIYA Warehouse Malaysia serves as a strategic B2B distribution hub for brands expanding into Malaysia’s offline retail market. Through our strategic partnership with SENTINA, brands can instantly access a mature local distribution network reaching 15,000+ retail endpoints across Malaysia — without the need to build their own sales channels from scratch.AIYA Warehouse Malaysia operates an 85,000㎡ B2B warehouse network, processing 650,000+ B2B orders monthly and supporting 3,200+ delivery points each month, serving 15,000+ retail destinations across Malaysia. With 24-hour turnaround for bulk outbound shipments, 99% inventory accuracy, and a 99% on-time fulfillment rate. Accessible channels include:

● Modern Trade — Standard warehouse onboarding for major retailers including Lotus’s, AEON, and Jaya Grocer

● Chain Pharmacies — Personal care and pharmaceutical channels including Watsons, Guardian, and Caring

● Convenience Stores — High-frequency distribution to 7-Eleven, KK Mart, and FamilyMart

● Independent Pharmacies — Penetrating 3,000+ community independent pharmacy endpoints across Malaysia

● Food & Beverage — Chain restaurant and central kitchen food supply chains

● General Trade — Covering long-tail channels including traditional grocery stores and hardware shops

AIYA Warehouse Malaysia is an officially certified fulfillment warehouse for TikTok Shop, Shopee A-level, and Lazada, with deep integration across Malaysia’s leading eCommerce marketplaces.Supporting both cross-border stores and local stores under a unified inventory management model, our intelligent WMS (Warehouse Management System) synchronizes inventory across multiple platforms in real time, with automated order routing and smart fulfillment allocation to eliminate fragmented stock management across sales channels.The warehouse is equipped with high-bay racking systems, PDA-enabled barcode picking, visualized packing workstations, full-process monitoring, and professional material handling equipment, including electric reach trucks and forklifts, enabling precise operational control across every stage of the fulfillment process.

AIYA Warehouse Malaysia operates a dedicated high-standard warehouse for consumer electronics and home appliances, providing physically segregated independent storage space equipped with temperature-controlled environments, anti-static facilities, and Fortune 500 custom operational standards. The facility already provides dedicated customized warehouse services for brands such as Samsung and Russell Taylors.AIYA Warehouse also operates a dedicated brand after-sales service center, offering integrated services including professional inspection, functional fault repair, return relabeling, and refurbishment for resale.This integrated after-sales service model helps consumer electronics and home appliance brands minimize return-related losses and accelerate the recovery of resellable inventory back to market.

Expanding into Malaysia requires compliance with multiple regulatory market entry requirements. AIYA Warehouse provides end-to-end compliance support for the Malaysian market, including NPRA registration (NOT number registration for cosmetics and skincare products), SIRIM certification (mandatory certification for electronics and electrical products), SST registration and filing support, compliant customs clearance and tax declaration, as well as the establishment of local B2B invoicing and tax compliance workflows.We help brands in beauty, home appliances, consumer electronics, and food products complete regulatory compliance and successfully enter highly regulated retail channels such as Watsons and major supermarket chains.